Effective Date: 26/09/2023

1. Refund Policy

At Board Exams Community, we are committed to providing high-quality educational resources, including PDFs, notes, and other materials. However, we understand that there may be circumstances where a refund is requested. Please review the following policy regarding refunds for purchases made on our website:

2. Eligibility for Refund

2.1. Digital Products: Due to the nature of digital products, including PDFs, notes, and other downloadable materials, we generally do not offer refunds after a purchase has been made.

2.2. Exceptional Circumstances: We may consider refund requests under exceptional circumstances, such as technical issues preventing access to the purchased materials or an inadvertent duplicate purchase.

3. How to Request a Refund

3.1. If you believe that you are eligible for a refund due to exceptional circumstances, please contact our customer support team at [email protected] within 1 days of your purchase.

3.2. To expedite your request, please include the following details in your email:

  • Your full name
  • Date of purchase
  • Order number
  • A detailed explanation of the exceptional circumstance

4. Refund Process

4.1. Once we receive your refund request and determine that it meets the eligibility criteria, we will initiate the refund process.

4.2. The refund will be processed using the same payment method used for the original purchase.

4.3. Please allow 3 business days for the refund to be processed and reflected in your account.

5. Contact Us

If you have any questions or concerns regarding our Refund and Returns Policy, please contact us at [email protected].

6. Changes to this Policy

We reserve the right to update or modify this Refund and Returns Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be effective immediately upon posting on this page.

By making a purchase on our website, you agree to the terms and conditions outlined in this Refund and Returns Policy.

[email protected]